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Support Hours: Monday thru Friday 8:00am – 8:00pm EST excluding Weekends and Holidays.

Open a Support Ticket

Assistance with a course, lab, or accessing your account.

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Support PDF Guide

A PDF guide on accessing and navigating the online support platform.

PDF Guide  

Virtual Lab Orientation Video

This video gives a brief orientation on the virtual environment of the hands-on labs.

Orientation Video  

Tips and Helpful Hints

Answers to common questions about navigating the virtual lab environment.

Tips and Helpful Hints  

System Health Status

View status and subscribe to platform, service and datacenter updates by our lab host, Skillable.

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Support Video Guide

Virtual Lab Orientation Video